ContactSupportBlogPartner Portal
Graylog Careers

Professional Services Engineer

Graylog is hiring Professional Services Engineers (Intermediate and Senior level experience) to join our growing PS team! In this role, you'll help our customers succeed through training and consulting, as well as further Graylog's product growth with direct customer feedback. It's a tremendous opportunity to be in the leading edge of security trends and to see how companies in every industry approach log management and utilize Graylog products.

As part of our Professional Services team, you will work with our customers to design and implement solutions that help them deliver log outcomes faster and more reliably. You will also deliver Graylog training and help keep that training accurate and up-to-date as our products and our customers' needs evolve. In addition, you will be responsible for providing pre-sales support to Sales & Marketing, developing and publishing Graylog content modules, and developing and promoting integration and tooling around Graylog products. As a Professional Services Engineer, you'll also develop blog posts and other communication for Graylog, and work with engineering and Product Management to develop and test new product capabilities.

Qualifications

  • Ability to travel up to 75% domestically (3wks per month)
  • 5+ years experience in software Security, Systems Administration, Automation, or Network Infrastructure
  • Solid background programming with Unix &/or Linux SysAdmin or DevOps, including automation
  • Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers
  • Excitement about working with the Graylog Enterprise and our Open Source community
  • Passion for problem solving
  • Excellent time and project management skills
  • Technical degree (CS/IT/Eng/ITSec) or equivalent experience
  • Demonstrated experience with clients and internal resources in face-to-face, telephone, virtual meetings and the ability to work and interact as a member of a group or team
  • Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Preferred, but not required:

  • Programming skills (Ruby, Python, Perl, etc.)
  • Windows systems administration experience, including Microsoft PowerShell
  • Large scale infrastructure experience
  • Experience with Graylog or other log-management tools.
  • Knowledge of data center management, systems management, and monitoring, networking & security
  • Professional services experience in an open source/enterprise software company

Graylog is hiring Professional Services Engineers (Intermediate and Senior level experience) to join our growing PS team! In this role, you'll help our customers succeed through training and consulting, as well as further Graylog's product growth with direct customer feedback. It's a tremendous opportunity to be in the leading edge of security trends and to see how companies in every industry approach log management and utilize Graylog products.

As part of our Professional Services team, you will work with our customers to design and implement solutions that help them deliver log outcomes faster and more reliably. You will also deliver Graylog training and help keep that training accurate and up-to-date as our products and our customers' needs evolve. In addition, you will be responsible for providing pre-sales support to Sales & Marketing, developing and publishing Graylog content modules, and developing and promoting integration and tooling around Graylog products. As a Professional Services Engineer, you'll also develop blog posts and other communication for Graylog, and work with engineering and Product Management to develop and test new product capabilities.

Qualifications

  • Ability to travel up to 75% domestically (3wks per month)
  • 5+ years experience in software Security, Systems Administration, Automation, or Network Infrastructure
  • Solid background programming with Unix &/or Linux SysAdmin or DevOps, including automation
  • Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers
  • Excitement about working with the Graylog Enterprise and our Open Source community
  • Passion for problem solving
  • Excellent time and project management skills
  • Technical degree (CS/IT/Eng/ITSec) or equivalent experience
  • Demonstrated experience with clients and internal resources in face-to-face, telephone, virtual meetings and the ability to work and interact as a member of a group or team
  • Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Preferred, but not required:

  • Programming skills (Ruby, Python, Perl, etc.)
  • Windows systems administration experience, including Microsoft PowerShell
  • Large scale infrastructure experience
  • Experience with Graylog or other log-management tools.
  • Knowledge of data center management, systems management, and monitoring, networking & security
  • Professional services experience in an open source/enterprise software company

Apply Now

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.